Warranty

Pro-rata warranties

Daisy Pool Covers offers pro-rata warranties on pool covers and rollers. In the unlikely circumstance that you do need to make a warranty claim, we’re here to help you. For peace of mind:

All Daisy quality products come with a pro-rata warranty which covers the purchaser for defective material or workmanship on a pro-rata basis as set out below
We will repair or replace the product upon inspection or photo image
The fine print – Daisy reserves the right to refuse repeat claims of the same damage.

Warranty cover

Daisy Pool Cover	Warranty
250B (250um) UltraDome™	3 years pro-rata
350i (350um) UltraDome™	5 years pro-rata
400B (400um) UltraDome™	5 years pro-rata
525B/TB/TG/TC (525um) UltraDome™	10 years pro-rata
ThermoTech 4.5mm Foam	8 years pro-rata
WinterKleen & WinterKap	8 years pro-rata
Daisy Pool Rollers	Warranty
5 Star Range: A75, SQ, ST, MKII, LP, FM, 316ST, AGA, 125ST, 125FM, MAXI	10 years pro-rata
UTC Range: Buddy – 50 and 75, UTC 75, UTC100, UTCAG 50 and 75	5 years pro-rata
Daisy Power Range: DPST, DPSQ, & DPWM	10 year pro rata (Mechanical) 2 years limited warranty (power) 1 year (battery)
Under Bench Roller UBR WRC, CA,CS, LO DPUBR	10 year pro rata (Mechanical) 2 years limited warranty (power) 1 year (battery)
Below Ground: BGB, BGBSM, & DMR	5 years structural

Organising installation

Installing your own Daisy Pool Cover is easy. We include a set of easy to follow instructions. However if you would prefer to have your pool cover installed, get in touch with your local pool retailer

For more information and conditions, visit our Resource Centre and see the pool cover warranty form

Caring for your Daisy

Without proper care ANY pool cover can be ruined in less than HALF of its predicted life span. 95% of all warranty claims are not caused by product failure, but by owner misuse such as: leaving a cover rolled up out in the direct sunlight while off the pool; and having excess chlorine in the pool – either a little too high over a prolonged period or a lot too high over a very short period. Owner misuse such as these may VOID YOUR WARRANTY.

Register your warranty online

Because your Daisy can last for so many years, register your warranty online at Daisy. We’ll keep all your details safe for you so you don’t have to!

Two easy steps:

Scan your purchase receipt. Ensure the date of purchase is clearly visible.
Go to our website, and click on Warranty Registration. Fill in the details and send!

You can staple your purchase receipt to your Daisy Care and Warranty Information brochure for your own records. Register online now.

I’d like to thank you very much

Dear Shannon and Brett,

My replacement pool cover arrived today and it fits my pool perfectly. I’d like to thank you very much for promptly addressing my issues and going to so much trouble to ensure that the replacement was the perfect fit. I particularly appreciate that you did this at such a busy time of year. I acknowledge that the circumstances behind the first cover not fitting were strange, and I was impressed that despite that, Daisy Pool Covers didn’t hesitate to take the issue on board and ensure that I am now a very satisfied customer.

All the best for 2019.

Paul

Murrumbateman, NSW Customer