Install the pool cover to maximum water line size then test operation of BGB. The pavers over the edge of the pool can catch the sides of the pool cover acting like a brake. This is of no concern for normal above ground rollers as the roller is picking up, or pulling the cover up and out of the pool. With the BGB’s the cover is being pulled along the ground, meaning the edges are being pulled into the corners not out of them.
Simply trimming the pool cover narrower, to the coping opening size will fix the problem
Note: Square pools and pools with non-round paving generally will ‘grab’ the cover more
Dear Shannon and Brett,
My replacement pool cover arrived today and it fits my pool perfectly. I’d like to thank you very much for promptly addressing my issues and going to so much trouble to ensure that the replacement was the perfect fit. I particularly appreciate that you did this at such a busy time of year. I acknowledge that the circumstances behind the first cover not fitting were strange, and I was impressed that despite that, Daisy Pool Covers didn’t hesitate to take the issue on board and ensure that I am now a very satisfied customer.
All the best for 2019.
Paul
Murrumbateman, NSW Customer
Committed to Quality
Daisy Pool Covers only offer energy and water efficient products so our
customers can enjoy their pools for longer.