A fallen bubble has had the flat side of the bubble layer of material fall into the bubble-shaped lower film when in a semi-molten state during manufacture. These fallen bubbles are not uncommon in all types of ‘sealed air’ bubble products – including our pool covers. We accept a tolerance level of two fallen bubbles per square metre as within the manufacturer’s guidelines. A fallen bubble cell, whilst not cosmetically uniform to the rest of the cover, is not a weak spot (in fact as a double layer of film it is stronger), and it will not affect the warranty, life or performance of the pool cover in any way.
Dear Shannon and Brett,
My replacement pool cover arrived today and it fits my pool perfectly. I’d like to thank you very much for promptly addressing my issues and going to so much trouble to ensure that the replacement was the perfect fit. I particularly appreciate that you did this at such a busy time of year. I acknowledge that the circumstances behind the first cover not fitting were strange, and I was impressed that despite that, Daisy Pool Covers didn’t hesitate to take the issue on board and ensure that I am now a very satisfied customer.
All the best for 2019.
Paul
Murrumbateman, NSW Customer
Committed to Quality
Daisy Pool Covers only offer energy and water efficient products so our
customers can enjoy their pools for longer.