This is a rare occurrence, and if it happens within the first twelve months of use, Daisy Pool Covers will replace the cover. If the cover is replaced, it is important you understand why it happened to prevent it occurring again. As chlorine reacts with other chemicals and organic material in your pool by-products called chloramines are created. One of these is a gas, Nitrogen trichloride. It is responsible for the strong chlorine smell around pools, particularly indoor pools. When Nitrogen trichloride builds up under the pool cover it can create a very high pressure.
If there is a particularly low-pressure weather cell over the pool, the opposing pressures can create a powerful vacuum that forces the air out of the bubbles. Before installing a Daisy solar pool cover, it is a good discipline to shock chlorinate the swimming pool to burn off residual chloramines and then allow chlorine levels to return to normal. Regular super chlorination or oxidation will avoid any future excessive chloramine build-up. Consult your local pool shop for advice.
I recently purchased a Daisy Pool Cover (400 micron UltraDome) from my pool shop in Shenton Park, and had it installed by your employee, Shane, on 23 Oct 2019.
I am pleased to let you know that I am very satisfied with my new Daisy pool cover, the purchase through my pool shop, and installation by your employee Shane.
As I have an irregular, kidney-shaped pool, it was recommended to me that I include Daisy’s professional pool cover installation service to ensure my cover was fitted correctly and provide trouble-free use. It was excellent advice. For a very reasonable fee, I believe it is a valuable service that you should promote more strongly.
My pool cover was installed by Shane who was professional, friendly and very knowledgeable. I could not be more satisfied with Shane’s customer service; he is a credit to the Daisy Pool Cover and Rollers company and brand.
Matt
Shenton Park
Committed to Quality
Daisy Pool Covers only offer energy and water efficient products so our
customers can enjoy their pools for longer.