What you'll need
- Your invoice, receipt or pool contract, showing the date and product.
- The size of your pool or roller.
- At least 4 photos: close-ups of the fault from a few angles, plus the whole pool and product (can take photos during claim process).
- A few words on what went wrong.
Daisy Pool Covers will assess your claim and contact you if we need anything else. Once we've assessed it, we'll email you the result and your warranty credit if your cover qualifies.
Read our Warranty Information Page.
What happens next
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1
We review your claim Our Warranty Team reviews your claim and will contact you from [email protected] if any additional information is required.
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2
We send you the outcome We'll email you the result of your claim, including any applicable pro rata warranty offer and replacement pricing.
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3
You choose how to proceed If you'd like to proceed with a replacement, simply accept and pay the quote. Once paid, your replacement order will be scheduled for production and dispatched.