Without inundating your inbox with yet another supplier Covid-19 update, we just wanted to reassure you that Daisy is in an operational position at this point in time.
We are doing all we need to keep our staff safe and everyone we come in contact with as safe as possible in these uncharted times.
This update is to keep you informed of what we, as a part of an essential service sector are doing to keep you supplied with pool covers and rollers.
Daisy Pool Covers is operating as normal and all orders are being processed, manufactured and dispatched in standard time frames. All of our transport companies are fully operational in normal capacity and they are taking their own social distancing measures. However, all intrastate and interstate deliveries are being completed as normal other than the possibility of a slight delay in delivery time for the new hygiene and social distancing measures.
All orders are being dispatched and delivered, regardless of where you are.
The only operational change is our Area Managers have been grounded and all travel has been cancelled.
All installers are continuing to complete their jobs, when we book jobs we are informing consumers that we are conducting installs without contact and maintaining our hygiene when leaving the site.
Like everyone else, we are requesting anyone that is not 100% healthy to please stay home.
The good news is all 100mm tubes are now in stock and all back orders have been dispatched.
Stock flow is reliable, and while it looks as if the China crisis is over, the supply chain has returned to normal as all imports are now flowing as normal.
Pool Covers have never been affected as they are totally Australian-made products and we have always had a reliable supply.
The only slight delay in tubes is now 125mm that are due in the first weeks of April.
All standard domestic cover and roller orders are back to the standard 2 day lead time to dispatch.
In this time of crisis and uncertainty we all need to be mindful of our cash flow, Daisy included. We will continue to run our standard trading terms however, if you are having problems with paying us please contact us early so we can work out payment plans. Daisy, along with the industry, needs reliable cash flow to survive. In saying this, we will have to be strict with our settlement terms to minimise our exposure to bad debt losses.
We thank you all for your understanding and support during these unique times.
Due to recent feedback and product testing, we have upgraded the Below Ground Box Drive Ring. We now have V1 of the cast stainless steel drive ring (part #378).
We are still working on the geometry to make the stainless steel drive gear and ring smoother, however the parts are rock solid now. As always with Daisy, if you experience any issues with a product we will fix it, so please let us know if you need any parts.
With the cast stainless steel drive gear (part #360) and cast stainless steel drive ring (part #378) we have been unable to destructive test the units and so we at Daisy are extremely happy with the product. The Below Ground Boxes are so popular that we have made the units even more reliable and we are always working hard to lift capacity and holding stock of all sizes in the Sydney factory, enabling us to dispatch almost immediately.
Recently, the industry has seen the introduction of a so-called “breathable pool cover”. At Daisy Pool Covers, we were intrigued by this new pool cover with holes punched in it and thought we would explain what they do and how they work. While many may think that “the latest product is usually the greatest”, we did our homework to discover what makes them different, or not so different to the market leading solar pool covers that Daisy have been producing since 1983.
Taking a close look at this new breed of pool cover, they are designed with holes punched though the cover. The covers benefits claim that when you allow your pool to breath, it results in a cleaner, longer lasting pool and a healthier swimming environment. What the team at Daisy Pool Covers discovered was no matter what type of pool cover you purchase, there is absolutely no alternative to looking after your pool’s chemical balance and uncovering your pool water once in a while.
The key to longevity in your pool cover, surface and equipment is keeping your chemical balance consistent. If you keep your pool water balanced, as recommended by SPASA Australia, you will not reduce the lifespan of your equipment, pool surface or pool cover. Not only will it save you money in the long run (out of balance water can cause expensive damage to your pool), but your swimming experience will be so much better without your pool being unbalanced or dangerous to swim in.
The Daisy Day was designed to educate pool owners to remove their pool cover to let the pool breathe and test the pool water. This is to ensure pool owners are keeping an eye on their water balance, to make sure there isn’t an imbalance, causing damage to their cover or equipment down the track. The Daisy team works hard to actively promote best practice pool and pool cover usage to prolong the life of all pool surfaces, pool covers, equipment; giving customers the best swimming experience possible.
What does a breathable pool cover do?
A breathable pool cover is meant to release gases from the pool water into the air through tiny holes punched into the pool cover, whilst stopping evaporation of pool water. We’ve taken a look at the claims made by breathable pool covers and given our own opinion based on industry knowledge, research and testing out in the field.
A “breathing” pool cover won’t be able to correct an out of balance pool. Fibreglass resin suppliers, along with the swimming pool industry, know that without correct water balance you will get a myriad of problems from damaging the pool’s surface to shortening the life of pool equipment (covers, pool cleaners, pool toys – anything the water comes into contact with) as well as a potentially dangerous swimming environment.
Pool covers don’t cause incorrect water balance, and they cannot fix it either. Best practice is to use a pool shop that you trust to regularly check and maintain the water chemistry.
A misconception not widely known, is all pool covers are technically breathable. They are made of Polyethylene (PE) a material that by its chemical nature naturally allows a gas transmission rate for oxygen, carbon dioxide and other gasses including chlorinated gases. There been a huge amount of research completed by Sealed Air (the inventor of original bubble wrap and solar pool covers) that shows that PE pool covers do actually breathe. For a 500 micron pool cover, the oxygen transmission rate would be approximately 500cc/m2 per 24 hours at 23°C, meaning PE pool covers do naturally ‘breathe’.
Sealed Air (the Australian company that make Daisy Pool Covers raw materials on Daisy’s dies) invented the Bubble Wrap technology, and believe me, they know their stuff, especially when it comes to the ins and outs of “Moisture Vapour Transition Rate” (MVTR) and the “Oxygen Vapour Transition Rate” (OVTR). The origional bubble wrap was designed with a Nylon barrier layer to stop the air and other gasses moving through the material to avoid the packaging bubbles deflating during use. The pool cover formulation was redesigned to allow the pool cover material to naturally breath, without requiring additional holes.
Breathable pool covers still need to be removed regularly, like all other pool covers; they aren’t a set and forget option like they might appear. Pool owners will still need to remove their pool covers, no matter which one they buy, to ensure they are regularly testing their pool water and retain chemical balance in the pool.
The FAQ section from the breathable pool cover website states:
Can we leave our breathable pool cover on permanently or for long periods of time?
It is not recommended that any solar blanket be left on a pool permanently. Aquavent is no different in this respect and should be removed for maintenance as per the Maintenance Guide.
Pool owners should be checking the following regularly:
Please click here for more information on swimming pool water balance.
Breathable Pool Cover Testing
Let’s look at the testing methods and results that have been conducted by Aquavent.
The testing done on the “breathable pool covers” included the following:
3 small tubs with no specified volume
Added approximately 2.5mg/L of granular pool chlorine
Measured chlorine levels over 7 days
97% chlorine loss over 7 days with Aquavent pool cover
96% chlorine loss in an open tub (no cover)
62% chlorine loss with a Daisy cover
pH levels roughly the same
Water temperature is warmer with a Daisy pool cover (20.1 degrees) than with Aquavent (18.3 degrees) and no cover (17.8 degrees)
Using an Aquavent “breathable pool cover” does not keep chemicals in the pool nor does it keep the water warm. They claim that a Daisy Pool Cover has a higher pool chlorine level, that adding a normal dose of chlorine each week will result in over-chlorination of the pool. This finding doesn’t take into account the fact the pool owner would be dosing their pool based on pool water testing. If the chlorine levels were adequate, no chlorine should be added. In fact, the testing indicates to the contrary. You will need to use more chemicals with an Aquavent cover than you do with a Daisy pool cover to properly maintain the pool water. AND, you will need to consume more power to maintain the water temperature
The test was conducted similar to the first test, but the initial water chlorine level was 5mg/L.
Then each day, an additional 2.5mg/L was added. Because chlorine doesn’t escape as much with a Daisy cover, after 7 days the Daisy sample had 8.7mg/L of chlorine prior to the final dose, versus the Aquavent cover which had 3.1mg/L.
The average chlorine loss per day for Aquavent was 39% versus Daisy at 15% and no cover had 21% loss.
The odd result from this test is that Aquavent covers had a HIGHER loss of chlorine than if you had no pool cover at all!
The final test was water transmission for evaporation:
Daisy was 0.03g/h.m2 (grams per hour per square metre).
Aquavent was 0.26g/h.m2
No cover/open tub was 67g/h.m2
In essence, Aquavent has a water transmission rate (evaporation) is 8.66 times greater than Daisy.
Overall findings from testing
The so-called “breathable” pool cover testing indicates the Aquavent cover will maintain chemical levels lower than an uncovered pool. This just isn’t possible as it would mean you would go through MORE chlorine than with a completely uncovered pool.
In the Aquavent testing, there is no allowance for testing water or adjusting the water balance. Some level of dosing will always be required in a well-managed pool. The testing regime undertaken is continually adding chemicals to the water without any rationale to test the water to see what dosing is required.
The Aquavent FAQs state that they are no different to other solar pool covers and no pool cover should be left on permanently. They state that pool covers should be removed for pool maintenance for as per their Maintenance Guide.
The FAQs also warn, pool damage can still occur through poor pool maintenance.
As you can see from the photos of the Aquavent pool cover, there is water sitting on top of the pool cover (over one month without rain, you can see from the day the cover was installed there is no water on top). The day after installation, water was pooling on top of the cover and then showing the same amount of water on top after 3 weeks and then 4 weeks.
Evaporation rate for 100% where water sits on top of the cover as water is evaporating, then re-filling (supposedly seeping through the “breathing holes”).
Insulation and heat saving are zero where the water is sitting on top of the cover. Heat transference is dissipated through the water surface. If there is a cover or membrane that has water on both sides, there is zero insulation. Traditional solar covers get some water on top of the cover during operation or rain but that either drains into the pool or evaporates quickly which will leave no water on top of the cover.
Water Ingress into the Bubble Hole
Simple testing of the Aquavent shows the vent hole sits in the water. When we put a sample piece of the cover material on the water the ‘vent and drain’ bubble was touching the water. This means (according to Aquavent themselves) that the vent hole touching the water would make the ‘venting’ of chlorine or any gas trapped in the pocked under the cover redundant.
Water seeps through the cover and sits on top (see photo below). Water also can’t drain out of the bubble if the hole at the bottom is touching the water. You can see by the image below that the water can’t drain from the ‘vent and drain’ bubble as it is in the water. If the chlorine dissipates through the holes but water remains in the bubble, it’ll be untreated and may well turn green.
This simple test showed that after a relatively short period of time without being in the swimming pool environment water did enter the bubbles through the vent holes that they were supposed to drain out from
This would also bring into question how heavy the cover will become with all the water that cannot drain out. The small sample was significantly heavier with the retained water. A traditional cover (without holes) will increase in weight by approximately 50% with water hanging on the outside of the bubbles as they are removed off the swimming pool. Pool covers with holes that retain water in the bubbles will dramatically increase the weight of the pool cover.
With water being retained in these holes, a build-up of debris, dust and salts will occur over time, stopping any perceived benefit that these holes may have.
In conclusion, Daisy does not believe there is any net gain from having a pool cover with holes punched into it. Daisy, along with industry leaders, believe the breathable pool cover is like a square wheel, great to be new in the industry, but it just does not perform to the standard that Daisy Pool Covers sets for itself.
In today’s digital world, the old saying ‘look after your customer or someone else will’ could not be more true!
Today’s consumer is more educated and has more information at their fingertips so as a service orientated industry we must constantly tell them what we do, along with what we can do for them.
A lesson learnt a few years ago was in the drought era, when a customer walks in-store – unless you 100% know that they have a pool cover – you would offer them one. Along with most savvy service people, when they turned up onsite, if there was not a pool cover there they would simply leave a quote for one.
The people that adopted this mentality would sell a whole lot more pool covers and rollers than those that waited for their customers to find out about covers and ask them.
Today we don’t have the same drought but the theory does not change, let you customers know regularly what products and services you have available… you don’t want them ‘finding’ a product you supply elsewhere as this is a fast way to lose a good customer, so keep informing them by word of mouth, emails, SMS or even simply by leaving a quote.
A great way some people achieve this is by having a product of the month, whether it be a Daisy pool cover, a pool cleaner, monthly onsite service or anything else make sure everyone who has any contact with the consumer all offer the product of the month, just a way to keep your customer informed what you do and to open conversations to help you sell more.
S8 Solar Screen – Daisy has unlocked the next generation of non-heating pool covers and is now upgrading this cover to a brand new reflective, non-heating pool cover – Series 8 Titanium Cool (S8 TC)
The unique reflective properties means the new S8TC will reflect the sun’s heat while not absorbing it into the pool cover material, so it transits virtual zero sunlight and heat into the water.
Why this non-heating technology is better:
Total sun block out
Evaporation and cooling control
Modern colour looking better (and cooler) for longer.
More information on this new product to come! A complete shake up of standard blue pool covers is also imminent so stay tuned. Daisy is aiming to make a product range that is clear and concise to make supplying a Daisy as easy as possible.
Help your customers conquer their high leaf or debris problem
Sell them a WinterKleen cover – Black, Blue or Green!
It may be summer when our customers are typically spending more time entertaining friends by the pool however there are many who are experiencing a continuous debris problem around their pools. And, without pointing blame, generally the source of this problem tends to be from the next door neighbour’s tree (wink – nudge)!
For our customers enduring a high leaf or debris load there is an easy solution. The WinterKleen is the ideal product range for them all year round. What’s new with our WinterKleen covers?
The New Black
Don’t cringe with us using this cliché line (because we’re going to use it anyway)… due to customer demand, Daisy has produced a brand new WinterKleen Black.
The new WinterKleen Black has been specifically designed and developed for our customers who prefer a clean, sleek, unobtrusive and natural look in their backyards rather than introducing a blue or green colour into the mix.
WinterKleen Black also offers the All Year Round solution by keeping all the dust and debris out of the pool while still allowing the water to pass through. The Black is the same weight and the same cost as the standard WinterKleen Blue or Green – refer to Daisy Yearbook on page 21 or via our Get a Quote tool.
The new Daisy All Year Round brochure is now available and is updated with current information and real reasons why many people love having both a summer solar pool cover and a winter debris protection cover to make their year round enjoyment of their pool a pleasure.
With an abundance of thick leafy backyards in Australia there are lots of customers who have conquered their high debris problem with their WinterKleen! WinterKleen pool covers make looking after pools a lot easier. Be your customer’s hero and introduce them to the WinterKleen pool cover range – available now in Black, Blue and Green.
If you have any questions or feedback on this new cover please get in touch with us directly or contact your Daisy Area Manager anytime. We’re here to listen, help and take care of the little things .
ONCE UPON A TIME, Aussie families had no other choice but to use pool covers that used to fail badly and leave little pool cover circles in the pool when they came to the end of their life. This pre-UltraDome bubble shape created unwanted weak points causing premature disintegration of their entire pool covers.
Australia’s favourite pool cover, Daisy, knew something had to change. In search of the perfect bubble size, shape and material, Daisy underwent years of pool cover modelling, testing and analysis.
Some years later Daisy introduced the award-winning UltraDome bubble!
The special UltraDome bubble shape gave the ultimate material flow during manufacture and consistent thickness throughout the bubble and also eliminated the weak points. With 1/3 of total material in the top layer and 2/3 in the bottom layer, these covers were stronger and lasted much longer than other standard ones.
Even though Aussie families were satisfied with the performance of their pool cover bubbles, Daisy came to realise how important it was in allowing the sun’s energy to pass easily through the cover to enter the water. “Ah huh! With less energy being used to pass through, the more energy there would be available to warm the water,” mused Daisy.
With this, Daisy went back to the workshop to invent a new transparent bubble to maximise heat and retention. After much toil, the very latest in pool cover technology was brought to the industry by Daisy this year with the launch of UltraDome+. The differencehttps://daisypoolcovers.com.au/cover/s8-sb-silver-backed/ being that both top and bottom layers could allow maximum sun energy to pass through without interruption.
UltraDome+ was a winning layer combination as only UltraDome+ bubbles showcased a unique clear top and a specially formulated translucent bottom. These pool covers complemented contemporary backyard landscapes and now continue to be a premium choice for Aussie pool owners. And to this day, the UltraDome+ Titanium range has been a hot seller with huge demand. Daisy loved seeing the photos of happy customers with their new Titanium pool cover installations being posted on Facebook and positive feedback being emailed directly. Aussie pools were transformed with the new bubble technology and everyone lived happily ever after. THE END!
Read here for more on the latest Daisy pool cover range changes:
S8 SB Silver Back: as this range has become obsolete it has been discontinued due to huge demand for the latest UltraDome+ Titanium range.
S8 Green: The standard Series 8 Green has been superseded and is now being supplied as Titanium Green.
S8 SS Solar Screen: With the UltraDome+ Titanium technology, Daisy is currently designing and testing a product upgrade of this solar screen range.
Advances with this new non-heating technology are:
a new non-heating opaque material
with evaporation and a unique cooling control
a new desirable appearance for the warmer climates; or for Aussies who just want to keep their pool cooler, or even to have a better external heating control over the pool temperature.
This S8 SS Solar Screen product upgrade should be available to your customers soon. Stay tuned for more details, or feel free to catch up with your Daisy Area Manager for updates.
#bestaussieselfie has achieved excellent traction so far and we’ve have received some really great entries.
The summer promotion ends on Australia Day so get some further interaction with your customers, let them know the promo is coming to an end and get them involved by entering their best Aussie inspired selfie by their pool, who knows, they might win… then you can win as well.
We’ve had two winners already for November and December – Daisy has given away two Apple iWatches and two prizes of $500 to be spent by our winners in their Daisy Expert’s store. Yes, Daisy credits the store $500 so the winner can spend the money in any way they like.
Check out our winning December entry from Rio Giannopoulos from Victoria who is spending his $500 prize at winning Daisy Expert Poolwerx Moorabbin.
#bestaussieselfie has been designed to engage with our customers, and to have a bit of fun with us and around their pool. It all helps build solid relationships with our customers… our pool shops… and Daisy.
Most of all, it’s a great opportunity to interact with your customers, keep relevant in their minds and be their go-to person for all pool information, advice, service, supplies and fun! Thanks for your continued support.