Without inundating your inbox with yet another supplier Covid-19 update, we just wanted to reassure you that Daisy is in an operational position at this point in time.
We are doing all we need to keep our staff safe and everyone we come in contact with as safe as possible in these uncharted times.
This update is to keep you informed of what we, as a part of an essential service sector are doing to keep you supplied with pool covers and rollers.
Daisy Pool Covers is operating as normal and all orders are being processed, manufactured and dispatched in standard time frames. All of our transport companies are fully operational in normal capacity and they are taking their own social distancing measures. However, all intrastate and interstate deliveries are being completed as normal other than the possibility of a slight delay in delivery time for the new hygiene and social distancing measures.
All orders are being dispatched and delivered, regardless of where you are.
The only operational change is our Area Managers have been grounded and all travel has been cancelled.
All installers are continuing to complete their jobs, when we book jobs we are informing consumers that we are conducting installs without contact and maintaining our hygiene when leaving the site.
Like everyone else, we are requesting anyone that is not 100% healthy to please stay home.
The good news is all 100mm tubes are now in stock and all back orders have been dispatched.
Stock flow is reliable, and while it looks as if the China crisis is over, the supply chain has returned to normal as all imports are now flowing as normal.
Pool Covers have never been affected as they are totally Australian-made products and we have always had a reliable supply.
The only slight delay in tubes is now 125mm that are due in the first weeks of April.
All standard domestic cover and roller orders are back to the standard 2 day lead time to dispatch.
In this time of crisis and uncertainty we all need to be mindful of our cash flow, Daisy included. We will continue to run our standard trading terms however, if you are having problems with paying us please contact us early so we can work out payment plans. Daisy, along with the industry, needs reliable cash flow to survive. In saying this, we will have to be strict with our settlement terms to minimise our exposure to bad debt losses.
We thank you all for your understanding and support during these unique times.