Daisy Service: We’re Here to Help

At Daisy Pool Covers, integrity in service and product are what we stand for. Daisy’s products are developed with years of research and testing to deliver you quality pool covers and rollers at competitive prices.

We rarely receive any claims or complaints however if we do, our genuine service is what sets us apart in the industry. We love to hear all feedback from our retailers and customers, no matter what.

Please get in contact with our team if we can help with any queries, our aim is to help you all sell more pool covers and rollers!

 

 

 

 

 

 

 

 

 

 

 

 

 

Daisy Commercial

Daisy regularly supplies a full suite of solutions for all non-domestic pools but did you know we cater to the largest of Commercial jobs as well?

Whether it is a larger pool in someone’s backyard or a swim school along with hotels, retirement villages, physios or large scale commercial swim centres, Daisy has a solution for you!

We have power options to suit the semi-commercial and commercial drives, whether wall mounted, under bench or mobile, it’s no problem for us! The savings you can have in heating costs and condensation (on indoor pools) are all seen on our software, so you can see how a new Daisy Commercial system will pay for itself!

Check out our new Commercial drive system that was a big hit at a recent trade show!

Click here to check out our cross section of Commercial Jobs or contact Commercial Manager Brett Cubit at commercial@daisypoolcovers.com.au.

 

White and Brittle – When a Pool Cover has had its Day

Why has the pool cover gone white and brittle? This is an image of an extreme example of a pool cover that has been damaged by chlorine that has gone white and brittle. It will even start to disintegrate when it reaches the end of its life span. Daisy’s Ultradome technology helps it kick on but what’s next?

See the cover pictured? It has been so badly bleached with chlorine that it has gone almost completely white!

Trademarked technology working to the end

Daisy’s trademarked Ultradome technology ensures that there are not weak points if properly installed and used. Without any weak points, the Daisy Ultradome wears out evenly so the cover continues to be effective, even in situations like this when the cover has been drastically over chlorinated.

Notice how the bubbles on the underside of the pool cover have not ‘popped’ out the base of the bubble leaving tell-tale little disk’s in the pool? With the trademarked technology, they have worn away evenly giving it the longest possible usable life.

Eventually however, all pool covers will have to be replaced irrespective of Daisy’s quality. For further information, please contact us.

SPASA & Daisy – Working for the Pool Industry

Daisy is a proud supporter and member of the Swimming Pool and Spa Association (SPASA); a body committed to improving and protecting the welfare of the entire swimming pool & spa industry.

Years of research and experience have been the foundation of our market leadership in Australia, supported by our accreditations and awards. Being a part of the SPASA means that Daisy is accredited to help train, educate and promote through the industry and the consumer community.

One example of how we do this is by attending the Pool & Spa Expos. In early February, we attended the SPASA Pool & Spa Expo in Melbourne providing us with the opportunity to meet and share with our Daisy network of retailers our latest products, provide tips and help in all areas including challenging installs and assisting with some tricky quotes too.

Daisy will be attending the SPASA Pool and Spa Expos in Sydney in March and Brisbane in May. Come over and say hi!

Daisy to Exhibit SPASA Pool & Spa Expos Nationally

Helping our clients to sell more will be the focus of Daisy’s exhibits. We will be at the Victoria, New South Wales and Queensland shows showcasing new and key products, answering any questions, providing sales tips and assisting with quotes.

You can find us at:
SPASA Pool and Spa Expo (Vic) February 2 – 4
SPASA Pool Spa and Outdoor Living Expo (NSW) March 3 – 4
Pool Spa and Outdoor Living Expo (QLD) May 26 – 27

We don’t sell direct to the public but we do support our retailers on the ground with brochures, POS, promotions, online and social marketing and more! At the SPASA shows, we will be showcasing new and key products, and will have our experts on hand to help you upsell and close sales!

Ask us for help with quotes, product information or even just come over to say hello! Get handy hints on what to upsell and when (like a refit kit or a new white over cover).

Just another way Daisy helps you sell more. See you soon! <3

Would You Like Fries With That?

You know when you order fast food and the attendant asks “would you like fries with that?” This also applies to the pool industry. Asking if your customer would like a refit kit or an over cover is just like that!

Add-on sales not only help you sell more, it can also save you and your customers time, giving better service and increase the life of their covers and make life easier.

Installation made easy

A refit kit is a great add-on sale because there’s a clear benefit for customers. It saves time and makes life easier (for everyone!), making the installation of a new pool cover to a roller a breeze. The kit has everything you or your customer needs. Keep a few in stock so you can make it even easier to sell or order at any time – Daisy Part Number #092.

What about the white over cover?

While we are talking about covers to existing rollers, how is the white over cover looking? Cover connection kits (and over covers) are supplied with every new roller, but it may be time for the over cover to be replaced.

  • Is there an over cover being used at all?
  • Does the customer know how to use it?
  • Has the white over cover simply come to the end of its life?

Here’s how you will know (if it’s come to the end of its life). Simply hold the over cover up to the sun. Can you see through the over cover where it gets folded? If you can, it means that the sun can get through and damage the pool cover. It’s time for a replacement! Order the right size by measuring the tube length of the roller.

The white over cover will help your customers get longer life from their pool cover. Want to hear more – feel free to ask us.

What’s Trending in Backyards

When style meets innovation

Gone are the days where pool covers and rollers only came in one colour and style option, and too bad if they didn’t suit your backyard!

For over 30 years, Daisy Pool Covers and Rollers have led the industry by constantly innovating with new, on-trend products that fit the bill for Aussie backyards.

With a focus on design and style, we’ve come a long way from the standard white roller and blue pool covers. Aussie families don’t have to compromise their stylish backyards if they want a pool cover or roller.  Today, Daisy has so many options in colour, style, and shape – you can essentially customise your roller and cover to your own back yard!

For example, Daisy’s recently released hot new stainless steel 316ST Rollers are designed to complement the modern pool setting of any backyard. Then of course there is the newly released Daisy Under Bench Roller. It is practical with its multiple uses – a seat and a roller – adding style poolside and is available in three modern colours in aluminium, wood-look finishes. Combined with a titanium blue or green pool cover and well, we’ve got style!

Daisy is constantly reinventing the wheel and looking at new styles and trends that will transform your backyard, lifestyle and the way your entertain.  Explore our website and keep coming back for something new – we love our Daisy but we’re biased!

Get a quote or talk to your local pool expert for more inspiration!

Buying and Selling a Daisy Pool Cover Should be Easy!

Quote & Close = Selling More!

When a customer asks “how much will a pool cover cost”, what they really mean is “can I talk to you about a pool cover for my pool?”

Rather than jump into attempting to quote and then trying to close the sale just on price, here are some suggestions:

1. ASK QUESTIONS

Ask them what they want from a pool cover? Is it to save water (evaporation control), keep their pool clean or to warm the water? By asking these questions, you’re establishing yourself as a Daisy Expert. As soon as they reply, you’re engaging them in a dialogue and starting to build a trusted relationship.

2. BE THE EXPERT

Start providing some advice – use all the tools we have on the Daisy website in our FAQs and more! If you need any training, just let us know – we’re here to help.

3. START THE QUOTE

Pricing up a quote is as simple as multiplying the square meters of the pool by the pool cover m2 price.

Daisy has made quoting pool covers easy. Every pool cover has a square meter price.

a). Simply measure the length and width of the pool. Then multiply together to get the square meters (length x width = m2)

Example:

8.2m long pool by 3.9m wide. The cover they want is the 525 Blue at $17.50 / m2.

(8.2 x 3.9 = 31.98m2 x $17.50 = $559.65)

b). Step area? If the pool has steps, here’s another opportunity to show your expertise. Here are some tips and FAQs on how to measure step areas.

Mobile? We all have a mobile device that can access the internet. Simply log into the Daisy website to get the latest retail pricing using the quote calculator.

Pop in the pool measurements, select what you want and the tool will calculate the recommended retail price immediately.

4. ASK FOR THE SALE

Don’t forget this! Once you have done all the hard work and designed the solution and price for the customer, ask for the sale!

Some simple questions:

  • What colour do you want? Is it the 525B or Titanium Blue you wanted?
  • Do you want to install this yourself or would you like me to do it?
  • Would you like me to place the order for the cover and roller now?

Oh and add on if you can – what sort of décor is your backyard? Is it modern or contemporary? If modern, why not sell them a 316ST stainless steel roller or compact, why not a UBR which is a great dual purpose product!

The close: A customer is just as busy as you are. The more you can make it easy for them, the easier it will be to close the sale.

Remember, don’t let them walk out the door saying that they’ll get back to you. If they do, try and get their contact details and follow up!

If you need help with a tricky quote or would like further training on measure, install or sales contact your local Daisy Area Manager or email us.

A picture is worth a thousand words.

Since the introduction of the new Daisy Under Bench Roller we have not only received tremendous support and sales, we have also received heaps of photos and shares on Facebook and Instagram. We love seeing you showing off just how great the UBR looks installed…and how good your work is as well.

Snap. Share. Socialise… Sales.

There’s nothing like a photo to get a great visual impression showing the diversity of pools we cover and to showcase great projects.

From progress shots to the finished product, promote your Daisy Expert work. The straight forward and ‘easy’ pools are just as important as the tricky ones. Upload your photos and tag us #daisypoolcovers so we can share and engage with you more to increase your profile and share your work. We’ll of course credit you for the photos!

Check out some of our domestic, commercial and WinterKleen install photos here.

If you’re not active on social media, you can also send photos to your local Daisy Area Manager by phone, or email your photos.

Summer 2017 in full swing!

The exceptional uptake of the new Under Bench Roller has been astounding and looking great for 2017 with each UBR custom made to fit each pool’s size and shape.

It’s been a challenge but our amazing team have made sure that UBR deliveries will be maintained to plan in line with our pool cover production which is already in full summer production.

Timing

Orders are showing no signs of slowing down and we have moved extra resources into place so supply will not be interrupted. Whilst the UBR may be a week or two of slow delivery nearing the end of October or early November, we are aiming to keep any disruptions in supply to an absolute minimum. With the ramp up of production, we expect the flow to be consistent from November onwards.

Our commitment to our retailers and our end customer is unwavering and we have production in place to maintain our high level of service and supply for of all Daisy products.

Another way Daisy helps you sell more!